Privacy Policy

This policy explains how TAOMAN collects, uses, stores and protects personal information when you visit our website or communicate with us.

Last updated: June 8, 2026

Who We Are

TAOMAN is a Muscat-based supplier of business technology and security solutions serving organisations across the Sultanate of Oman. In this policy, “TAOMAN”, “we”, “us” and “our” refer to TAOMAN.

Information We Collect

We may collect information that you provide when you contact us, request a quotation, submit an inquiry or communicate with us by phone, email, WhatsApp or a website form. This may include:

  • Your name, company name, phone number and email address.
  • Information about the products, services, number of users, deadlines or support you require.
  • Messages, files and other details you choose to provide.
  • Order, quotation, invoice, delivery and support information relating to our work with you.

When you use the website, our systems and service providers may also receive technical information such as your IP address, browser or device information, referring page, pages visited, date and time of access, and interactions with the website.

How We Use Information

We use information where necessary to:

  • Respond to inquiries and prepare quotations or recommendations.
  • Supply, install, configure and support products and services.
  • Process orders, payments, deliveries, warranties and service requests.
  • Operate, secure, maintain and improve our website and business systems.
  • Measure website performance and the effectiveness of our advertising.
  • Maintain business records and comply with applicable legal, accounting and regulatory requirements.
  • Prevent fraud, misuse, security incidents and other harmful activity.

We do not sell or rent personal information.

Cookies and Analytics

Our website uses Google advertising and measurement technology. These services may use cookies or similar technologies to collect information about visits and interactions, measure advertising performance and help us understand how the website is used. You can control or delete cookies through your browser settings, although some website functions may be affected.

Third-Party Services

Our website includes links to WhatsApp and embedded Google Maps, and may use hosting, analytics, advertising, email, cloud, payment, delivery or technical support providers. When you use a third-party service, that provider may process information under its own privacy policy.

We may share relevant information with service providers, manufacturers, distributors, delivery partners, installers or professional advisers where reasonably necessary to respond to your request, complete an order, deliver a project or operate our business. We may also disclose information where required by law or to protect legal rights, safety and security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements and meeting legal or accounting obligations. Retention periods vary according to the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical and organisational measures to protect personal information. However, no website, internet transmission or storage system can be guaranteed to be completely secure.

Your Choices and Requests

You may contact us to ask about the personal information we hold about you or to request that we correct, update or delete it. You may also object to or ask us to restrict certain processing, where applicable. We may need to verify your identity and may retain information where required for legal, contractual, security or legitimate business reasons.

Children's Privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information directly from children through this website.

Changes to This Policy

We may update this policy when our website, services or legal obligations change. The current version will be published on this page with its latest update date.

Contact Us

For privacy questions or requests, contact TAOMAN: